WebWe specialise in helping firms meet their regulatory goals. Our wealth of experience helps to ensure that our clients stay compliant and ahead of the competition whilst meeting their FCA compliance obligations. Call us: 03301330811. Please also feel free to complete our client information request (Google) form . WebThe FCA’s focus on vulnerable customers is longstanding (and underpinned by its statutory objective of consumer protection), but the issue has come into sharper focus with the ongoing Covid-19 crisis and its impact on household finances. This article provides an update on the latest developments in this area, including the FCA’s recent ...
FCA Complaints Handling Rules Should Be On Risk Managers’ Radar
WebCurrent FCA focus on complaints and links to the Consumer Duty; Connected regulation – SYSC, TCF and evidencing our compliance; Session 2: The regulatory environment. The FCA complaint handling rules – key changes and requirements; What the regulator is telling us about their findings – an assessment of the FCA Thematic Review WebThe FCA has proposed two options for the wording of the new Consumer Principle, which it is seeking feedback on. Option 1, which states that “a firm must act to deliver good … mihalic shopnsave
News FCA
WebFCA comprehensive review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. ... Consumer protection in focus as FCA publishes its Business Plan for 2024/24 The Financial Conduct Authority (FCA) has just published its Business Plan for 2024/24. In this blog, we explore what that ... WebProblems arise where firms focus too much on treating the symptoms, rather than seeking the cure.” FCA’s new reporting rules The regulator follows complaints handling carefully as it a key indicator and the FCA’s new reporting rules mean that the number of all complaints now needs to be passed on. WebApr 30, 2024 · With a key focus for the FCA being the fair treatment of customers, it is not surprising that how a business handles feedback from clients is an important part of … new visayas montevista